Shipping Policy

At Alumiere Fine Jewelry, we are committed to providing a smooth, secure, and reliable delivery experience for every customer. We understand the importance of receiving your jewelry safely and on time, which is why we follow strict handling and shipping procedures. Please review our full shipping policy below.

1. Free Shipping Within the United States

We proudly offer FREE shipping on all orders across the United States, with no minimum purchase required.
We currently do not ship internationally. Orders can only be delivered to U.S. addresses, including the 48 contiguous states.

2. Order Processing Time (1–2 Business Days)

  • All orders are processed within 1 to 2 business days after payment is confirmed.

  • During processing, our team carefully inspects, packages, and prepares each jewelry piece to ensure it arrives in perfect condition.

  • Orders placed on weekends or holidays will begin processing on the next business day.

If we anticipate any delay in processing your order, we will notify you via email.

3. Shipping Time (3–4 Business Days)

Once your order has been processed, it will be shipped via our trusted U.S. delivery partners.

  • Estimated shipping time: 3 to 4 business days.

  • Total estimated delivery time (processing + shipping): 4–6 business days.

Please note that weather conditions, carrier delays, or peak seasons may occasionally affect delivery times, but such cases are rare.

4. Order Tracking

After your order has been shipped, you will receive a shipping confirmation email that includes:

  • Your tracking number

  • A link to track your package in real time

You can check your order status anytime using the tracking link provided.

5. Shipping Address Requirements

To ensure successful delivery, please double-check that your shipping address is:

  • Complete and accurate

  • Includes apartment or suite numbers (if applicable)

  • Matches your payment information to avoid verification delays

We are not responsible for delays or lost packages due to incorrect addresses provided by the customer.

6. Lost, Damaged, or Stolen Packages

At Alumiere Fine Jewelry, we take every precaution to protect your order. If you believe your package is lost, stolen, or arrives damaged, please contact us immediately.
We may request photos, documentation, or additional proof to resolve the issue as quickly as possible.

7. Contact Information for Shipping Support

If you have any questions or concerns regarding your shipment, feel free to reach out:
Phone: 937-226-0539
Email: contact@drelyn.store
Address: 3760 Bird Rd, Miami, FL 33146, United States

Our support team is always ready to assist you.