Privacy Policy

At Alumiere Fine Jewelry, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your information when you visit our website, make a purchase, or communicate with us.

By using our website and services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following categories of personal information:

a. Contact Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

b. Order & Transaction Information

  • Items purchased

  • Payment details (processed securely by our payment providers)

  • Order history

  • Return or exchange records

c. Device & Usage Information

  • IP address

  • Browser type

  • Device identifiers

  • Pages viewed, time spent, click behavior

  • Cookies and tracking data

d. Communications

  • Emails, inquiries, or messages you send to us

  • Customer service interactions

2. How We Use Your Information

We use your personal information to:

  • Process orders and provide customer support

  • Ship and deliver your products

  • Communicate updates regarding your purchases

  • Improve our website, services, and product offerings

  • Prevent fraud, unauthorized activity, or security risks

  • Send promotional or marketing emails (you may unsubscribe any time)

3. Sharing Your Information

We may share your personal information with:

  • Shopify (our e-commerce platform provider)

  • Payment processors (to complete your transactions)

  • Shipping carriers (to deliver your items)

  • Third-party service providers (analytics, cloud hosting, customer service tools)

  • Law enforcement or authorities, if required by law

We do not sell your personal information.

4. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience, analyze website performance, and remember your preferences. You can disable cookies through your browser settings, although some features may not function properly.

5. Data Security

We use industry-standard security measures to safeguard your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute protection.

6. Data Retention

We retain your personal information as long as necessary to:

  • Provide services

  • Fulfill legal obligations

  • Resolve disputes

  • Maintain business records

7. Your Rights

Depending on your location, you may have rights to:

  • Access or review your personal information

  • Request corrections or updates

  • Request deletion of your data

  • Opt out of marketing communications

To exercise these rights, contact us at: contact@drelyn.store

8. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

9. Contact

Alumiere Fine Jewelry
3760 Bird Rd, Miami FL 33146, United States
Phone: 937-226-0539
Email: contact@drelyn.store